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No need ever to cancel. We mostly get there safely every time 7/10 times.
At Mostly Safe Travel Company, we understand that unforeseen circumstances may arise, leading to the cancellation of your trip. To provide clarity and transparency, we have established a refund policy that outlines the refund percentages based on the timing of the cancellation relative to the travel date. Please review the following guidelines to understand the refund process effectively:
Refund Policy Overview
- Cancellation Prior to Six Months of Travel Date: Eligible for a 75% refund of the total booking amount.
- Cancellation Prior to Three Months of Travel Date: Eligible for a 50% refund of the total booking amount.
- Cancellation within Three Months of Travel Date: No refund will be provided.
Safety Guarantee and Terms
We offer an 80% guarantee that your trip will be safe, providing you assurance when booking with us. Participants are traveling at their own risk, acknowledging the inherent risks associated with travel. If you feel unsafe during your trip, this does not qualify you for a refund. However, we offer a 5% discount on any future trip booked with Mostly Safe Travel Company as a gesture of goodwill.
Initiating a Refund Request
To request a refund, please contact our customer service team via phone, email, or the messaging platform available on our website. Provide your booking reference number, name, and travel dates to assist our team in processing your refund request efficiently.
Eligibility Assessment
Upon receiving your refund request, our team will assess your eligibility based on the cancellation timeline outlined in our policy. Refunds will be calculated as per the percentages specified in our policy and communicated to you promptly.
Refund Process and Communication
If your refund request meets the eligibility criteria, we will guide you through the refund process, including the timeline for reimbursement. Our team will keep you informed of the progress and provide updates regarding your refund request.
At Mostly Safe Travel Company, we prioritize your safety (mostly) and satisfaction. By understanding and adhering to our refund policy, you can navigate the cancellation process effectively and make informed decisions regarding your travel plans. We appreciate your trust in us and look forward to assisting you with your travel needs.